Pocket Sized Pep Talks

The Most Valuable Call You’ll Ever Make

Episode Summary

There’s endless advice on how to make a sale, but what about when you lose the sale? Most sales training stops short of addressing rejection, yet that’s where some of the most valuable lessons live. In this quick, five-minute Pocket Sized Pep Talk, I’ll share a difficult phone call that can change how you handle rejection, and strengthen your relationships in the process.

Episode Notes

In this Pocket Sized Pep Talk, you’ll learn:

• Why the most powerful sales call you make might come after you’ve lost the sale.
• How one simple, respectful phone call can turn rejection into a future opportunity.
• The three hidden benefits that come from calling—not writing—to thank a client who chose someone else.

Making that call takes courage, but the insight and respect you earn will far outweigh the discomfort.