Retaining staff is an urgent issue as turnover rates have experienced an uptick to 57 percent! Research shows that a lack of communication between managers and workers is a leading contributor. Pocket Sized Pep Talks welcomes author Bob Kohlhepp to discuss his new book, Building a Better Organization. Bob spent over 50 years with Cintas, working his way up the ladder to CEO, and finally Board Chair before retiring. He reflects back on the keys to doing just what his book says; building a better organization!
In this Pocket Sized Pep Talk Rob and his guest Bob discuss:
• Hi reasons for writing his book.
• The loyalty that drove him to stay with Cintas for over 50 years, and how to create that level of loyalty within your organization.
• Reasons for the high turnover rates being experienced, and the key factor involved.
• How recognition, or a lack there of, has contributed to the turnover within organizations, and how to counteract that.
• His personal mentors.
• The critical need to provide measurable feedback from management to employees.
It's a fascinating interview with a man who as truly walked the walk. For more information on Bob visit his website: www.robertkohlhepp.com